10 Reasons Why Businesses Choose Us
The ten big reasons why businesses in Orlando outsource their
computer IT support to us:
We are the ONLY Managed Services Provider in the area with a Certified Information Systems Security Professional on staff. Our dedicated security professionals stay abreast of the current trends to make sure your systems stay as secure as possible. Security is the core of our offering and not something we add on.
Proper documentation of your network is critical for fast resolution of problems and to get projects done right the first time. It's not even a question for us: all requests are documented, diagrams of your network are created and your passwords are stored in a secure, encrypted location.
We have a deep bench of engineers on staff with diverse and specialized areas of expertise. Our engineers hold certifications in a variety of disciplines and from a variety of vendors and organizations. We provide our engineers with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
We don't pursue every company that needs computer support. We choose only clients that share in our values. Serving a company's IT and critical network needs is a HUGE responsibility that we take very seriously. It takes teamwork and a solid commitment to good communication, excellence and industry best practices to serve a company in an excellent manner. If we cannot succeed in an excellent manner because of value differences - we simply don't pursue the opportunity.
Predictable Flat Monthly IT Support - Removing budget surprises. No setup fees. No long-term contracts. No hidden termination fees.
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
AOK has been in business since 2000, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us
You deserve to have your questions answered in plain English. Our engineers will clearly explain what is happening so you understand.
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
